Professional Services

Overview
Knowledge, support and advice are critical elements of any technology reseller’s delivery model. BroadWare’s Professional Services is divided into three key service areas.

Specialty Professional Services
Resellers and Corporate IT managers know the challenges of introducing and maintaining new platforms and applications. BroadWare’s consultants and engineers bring substantial experience in a number of areas of expertise to enable solutions that leverage the full capabilities of BroadWare’s Media Platform. BroadWare Professional Services offers a full set of consulting services for each phase of design, development, and deployment. BroadWare also offers custom engineering and support services for a wide range of technologies, including Network Design and Configuration, driver development, specialized 3rd party interfaces, and custom applications.

Education & Training Services
Education & Training Services offers a rich array of hands-on training courses collto meet the diverse training needs of BroadWare's customers. Certifications roles include:

  • BAS Administrator
  • BroadWare System Administrator
  • Designer
  • Developer
  • Sales
  • Sales Engineer
  • Support

Coursework can also be customized for specific training topics and for specific customers needs. Courses are held regularly in BroadWare’s West coast and East Coast facilities.

More Training Info 


Support Services
You need to ensure that your business systems are as progressive as your business strategy. That's why BroadWare Support Services provides you with the industry's most comprehensive support programs. With BroadWare Support Services, you get the commitment of our organization and world-class expertise—dedicated to ensuring your success deploying and using BroadWare applications.

We continually invest in our products and solutions so you have access to the latest technologies, industry best practices, and any planned new product functionality for the software you've licensed. Your support fees are an annual investment that you make in your BroadWare solutions. They provide you with access to planned future releases, when and if available, for the products you've licensed so you can take advantage of product and technology enhancements to your business on the leading edge, ensuring that the systems that run your business stay up to date. You get maximum return on your BroadWare investment with the latest technologies, industry best practices, and new product functionality that may become available.